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Our Statement of Commitment to Investors | |
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Your relationship with Morgan Stanley is about more than investing money. It’s about sharing your aspirations and building a relationship with your Financial Advisor.- Your primary contact with us is through your Financial Advisor. We will put the resources of our firm behind your Financial Advisor to help you pursue your goals
- Your Financial Advisor is committed to understanding you, your financial needs, your investment objectives, your tolerance for risk, your time horizon and any other factors that may affect our recommendations
- We will help you understand your investment choices
- Your Financial Advisor will help you set realistic expectations about the long-term performance and associated risks of those choices
- Your Financial Advisor will be available for regular conversations with you about the status of your investments with us and changes in your personal profile
- We will provide timely account and transaction information that accurately reflects the investment positions you hold with our firm
- We will disclose information related to the way we are paid by you as a client, including commissions and fees associated with your account. We will answer questions you have about how your Financial Advisor is paid
- We will disclose information regarding payments we receive from third parties for the products and/or services in your account
- We will share our policies and practices relating to the privacy of the information you provide us
- If you have an issue or concern, we will make it our priority to address it. Our Client Advocate is available at clientadvocate@ms.com or by calling 866-227-2256 (Monday–Friday, 8:00a.m. to 8:00p.m. ET) to help resolve any issues that are not promptly resolved by your Financial Advisor or his or her Branch Manager
- We will do our best to build and justify your trust in us
Working together to reach your goals requires a commitment from you as well. You should:- Provide your Financial Advisor with all relevant information about your financial condition, goals, risk tolerances and time horizon as well as changes to this information
- Meet with your Financial Advisor regularly to review your financial situation and investment positions
- Approve or decline your Financial Advisor’s recommendations on a timely basis.
- Personally review and understand your investments, investment strategy and materials provided to you
- Understand that all investments have some degree of risk and that you may lose money on any investment
- Ask questions if you are uncertain about any aspect of your investments with Morgan Stanley
- Provide us with frank, timely feedback on how we are doing and how we can improve our service to you
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| Morgan Stanley & Co. Incorporated Financial Statement
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Effective April 1, 2007, Morgan Stanley DW Inc. merged with Morgan Stanley & Co. Incorporated; any non-historical references to Morgan Stanley DW Inc. found on our website should be read to refer to Morgan Stanley & Co. Incorporated.
Investment consulting services are offered at
Morgan Stanley only through investment advisory programs and are not
available through traditional brokerage accounts and products. Please
speak with a Morgan Stanley Financial Advisor to further discuss the
differences between brokerage and advisory products offered by Morgan
Stanley.
Investments and services are offered through Morgan Stanley & Co. Incorporated, member SIPC. © 2008 Morgan Stanley. All rights reserved.
The information and services provided on this website are intended for persons in the U.S. only. Non-U.S. persons are directed to our Global Offices page.
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